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Q: How do I request an account at the CI?
A:
https://ci-www.uchicago.edu/accounts

Q: How do I change my password once I have an account?
A: Log in to one of the linux machines listed above and issue the 'passwd' command (without the quotes). Give your old password and your new one.

Q: What are the requirements for a password?
A: It must be at least 8 characters long and contain at least 3 different character classes (i.e., upper-case, lower-case, numbers, symbols)

Q: I forgot my password or my password isn't working. How can I reset it?
A: Email support@ci.uchicago.edu. Someone from the CI support staff will then call you. You will need to know the answer to the secret question you gave when you requested your account for verification.

Q: How do I get help for problems I might have?
A: First read the FAQ then email support@ci.uchicago.edu.

Q: Are there any other informational resources available?
A: How Tos page

 

 

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